Hanoi exerts efforts in digital transformation

August 17, 2023 | 05:17 am GMT+7

Digital transformation has been of particular concernin Hanoi in recent years and the city's Provincial Digital Transformation Index (DTI) in 2022 has increased 16 places compared to the previous year, according to a representative of the Hanoi Department of Information and Communications.


The Hanoi municipal Party Committee recently issued Resolution No.18-NQ/TU on digital transformation, building a smart Hanoi city by 2025, with orientation to 2030.

Since then, it has made drastic changes from awareness to action at all levels, branches, agencies and units of the city in implementing tasks synchronously and following a common roadmap.

In the first months of 2023, Hanoi was one of the first provinces and cities to fully ensure all conditions were followed and successfully connect to the national population database to serve the reception and settlement of administrative procedures.

The ranking and evaluation indexes related to digital transformation in 2022 have been enhanced. In which, Hanoi’s Provincial Digital Transformation Index (DTI) in 2022 ranked 24th out of 63 provinces and cities, up 16 places compared to 2021.

In just a short time, Hanoi has completed and put into use large systems, connecting the whole city such as Information and Reporting System, Document Management and Administration System and a general Information System to settle administrative procedures and attach regulations to ensure both operation and effective exploitation.

Regarding digital infrastructure, the main Data Centre of Hanoi is focused on being soon put into operation and use in the fourth quarter of this year, in addition to continuing to maintain and ensure the stable and smooth operation of the city's WAN wide area network, the city's online communication system (already deployed across three levels of government).

Hanoi is also coordinating with businesses to focus on deploying free digital signatures for people at the one-stop department of departments, branches, and people's committees of districts and towns.

Up to now, the whole area has granted about 10,000 free digital signatures to Hanoi citizens to perform online public services.

In 2023, Hanoi also issued an Open Data List, specialised data that will be deployed and shared within State agencies and with citizens and organisations in the near future.

At the same time, the city has directed the implementation of the City Data Gateway and the integrated data sharing platform system. These are the two basic systems that serve as the foundation for units to integrate and share shared data in State agencies.

The databases of the sectors assigned to the implementing sectors have been gradually formed, of which a number of important databases have been concentrated such as the database of enterprises, land, cadres and civil servants.

“Digital transformation is a regular and ongoing process. With a population of over 10 million people, this is not a small amount of work for Hanoi. But with a high sense of determination, the city will certainly see positive changes in the field of digital transformation in the coming time, contributing to the socio-economic development of the capital," said the leader of the Hanoi Department of Information and Communications.