The pandemic has created big changes in society as people shop, gather and learn online, and use smartphones and TVs for entertainment more regularly.
“When the new habits and behaviors help consumers discover positive things, they will be retained even when the pandemic is over,” said Truong Van Quy, CEO of EQVN, a digital marketing expert.
With the apps from scheduling meetings to providing food, technology firms promoted their strength to connect people. In the Covid-19 crisis, services have become the platform for people’s new reality, according to Barkha Narula from InsightAsia Thailand.
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